Privacy Policy

Scope of This Privacy Policy

This Privacy Policy applies to CharlotteVibes.com and to information Charlotte Vibes collects directly through the website, forms, email communications, submissions, and other online interactions that reference this policy. It applies to visitors who browse Charlotte Vibes as well as people who contact us, submit events, request reviews, inquire about advertising or business promotion, or otherwise communicate with us.

Charlotte Vibes may contain links to, integrations with, or content provided by third-party websites and services. Those third parties operate under their own privacy practices, and this Privacy Policy does not control how an independent third party collects or processes information after you interact directly with that party.

Information You Provide to Us

We collect information that you voluntarily provide when you contact or interact with Charlotte Vibes. The information collected depends on the nature of the interaction and may include:

• Your name, email address, telephone number, and other contact information.
• Messages, questions, feedback, news tips, story ideas, and other information submitted through our contact channels.
• Business names, business locations, websites, social media accounts, promotional proposals, advertising inquiries, partnership information, and review requests.
• Event names, dates, times, venues, locations, ticket information, organizer details, event descriptions, media materials, and other event-submission information.
• Any documents, images, links, or additional information you choose to send to Charlotte Vibes.

If information is submitted to us specifically for publication or promotion, such as an event description, business information, media materials, or public contact details, we may use appropriate portions of that information in published content. Please do not submit confidential, sensitive, or private information that is not necessary for the purpose of your communication.

Information Collected Automatically

When you visit CharlotteVibes.com, certain technical and usage information may be collected automatically by our website, hosting infrastructure, security tools, analytics providers, advertising technologies, or other service providers used to operate the site. Depending on the technologies in use, this information may include your Internet Protocol address, browser type, device type, operating system, referring page, pages visited, links selected, approximate location derived from an IP address, date and time information, cookie or device identifiers, and information about how you interact with the website.

Some of this information may be collected through server logs, cookies, pixels, tags, local storage, or similar technologies. We may use this information to operate the site, understand traffic and audience behavior, measure content performance, improve functionality, detect misuse, maintain security, and, where applicable, support advertising or promotional measurement.

Cookies and Similar Technologies

Charlotte Vibes and service providers used by the site may use cookies and similar technologies. Cookies are small data files or identifiers that can help websites remember preferences, maintain functionality, measure website traffic, understand how content is used, prevent fraud or abuse, and support analytics or advertising functions.

Cookies used in connection with Charlotte Vibes may include technologies that are necessary for website operation, preference or functionality cookies, analytics technologies, and advertising or measurement technologies. The specific cookies present on the site may change when services, integrations, or advertising partners change.

Most browsers allow users to delete or block cookies through their browser settings. Blocking certain cookies may affect website functionality. Where applicable law requires consent or another specific choice before a particular technology is used, Charlotte Vibes will seek to provide the required control consistent with the technologies operating on the site.

How We Use Information

Charlotte Vibes may use information we collect for purposes including:

• Operating, maintaining, securing, and improving CharlotteVibes.com.
• Responding to questions, contact requests, business inquiries, advertising proposals, review requests, event submissions, and other communications.
• Evaluating submitted businesses, events, products, services, stories, partnerships, and promotional opportunities.
• Preparing, publishing, distributing, or promoting editorial or commercial content when appropriate.
• Measuring website traffic, audience activity, advertising performance, content performance, and general usage trends.
• Detecting spam, fraud, security threats, prohibited activity, technical problems, or misuse of the website.
• Complying with applicable legal requirements, responding to lawful requests, protecting legal rights, and resolving disputes.
• Communicating with you about Charlotte Vibes when you have requested communications or when otherwise permitted by applicable law.

Legal Bases for Processing

For individuals in jurisdictions that require a stated legal basis for processing personal information, Charlotte Vibes processes information only when an applicable basis exists. Depending on the circumstances, that basis may include your consent, taking steps at your request before entering into an agreement, performing an agreement with you, complying with a legal obligation, or pursuing legitimate interests such as operating and securing the website, responding to communications, understanding audience activity, and managing our publishing and business operations.

Where processing depends on consent, you may withdraw that consent where applicable. Withdrawal does not affect processing that was lawfully carried out before consent was withdrawn.

How Information May Be Shared

Charlotte Vibes does not disclose personal information simply because someone visits the site. Information may, however, be disclosed to third parties when reasonably necessary for the operation of Charlotte Vibes or another purpose described in this policy.

Recipients may include website hosting and infrastructure providers, email and communications providers, security and spam-prevention services, analytics providers, advertising and measurement providers, content-delivery services, technology contractors, professional advisers, and other vendors that assist with website or business operations.

Information may also be disclosed when reasonably necessary to comply with law, regulation, legal process, court order, or a lawful governmental request; to investigate fraud or security issues; to protect Charlotte Vibes, Reignpoint Media, LLC, our users, or others; or in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Advertising, Analytics, and Affiliate Services

Charlotte Vibes may use third-party analytics, advertising, affiliate, booking, ticketing, hotel, travel, reservation, social media, or other commercial services. When those services are used, a third party may receive technical information about a visit or interaction in accordance with its own privacy practices and the configuration of the service.

Charlotte Vibes does not sell personal information in exchange for cash. Certain disclosures involving advertising cookies, pixels, identifiers, or similar technologies may nevertheless be defined as a "sale," "sharing," or targeted advertising under some privacy laws even when no money is exchanged for the personal information itself. If such a law applies to Charlotte Vibes and grants you an opt-out right, we will provide or honor the legally required method for exercising that right.

When you leave Charlotte Vibes to complete a ticket purchase, hotel booking, reservation, retail purchase, or another transaction with an independent third party, that third party is responsible for the payment and personal information it collects unless Charlotte Vibes expressly states otherwise.

Privacy Choices and Preference Signals

You can control many browser-based technologies through your browser or device settings. Depending on your jurisdiction and the technologies used on Charlotte Vibes, additional privacy choices may be available for analytics, advertising, or similar processing.

Some privacy laws recognize browser-based opt-out preference signals, including qualifying Global Privacy Control signals, as a request to opt out of certain sales, sharing, or targeted advertising. Where Charlotte Vibes is legally required to recognize such a signal, we will process qualifying signals in accordance with applicable law and the capabilities of the relevant website systems.

Your Privacy Rights

Depending on where you live and whether a particular privacy law applies to Charlotte Vibes, you may have rights concerning your personal information. Those rights can include the right to request access to information, obtain a copy of information, correct inaccurate information, request deletion, request data portability, restrict or object to certain processing, withdraw consent, opt out of certain sales, sharing, targeted advertising, or profiling, and receive equal treatment for exercising legally protected privacy rights.

Not every privacy right applies in every jurisdiction or to every organization. We may need to verify your identity before fulfilling certain requests and may retain information when permitted or required by law. Where applicable law provides a right to appeal a privacy-request decision, you may contact us and identify the communication as a privacy appeal.

To submit a privacy request, email contact@charlottevibes.com, call 1-980-289-4997, or write to us at the address provided below. Please identify your request as a privacy request and provide enough information for us to understand and appropriately respond to it.

California Privacy Rights

If the California Consumer Privacy Act, as amended, applies to Charlotte Vibes and to your personal information, California residents may have specific rights relating to the collection, use, disclosure, sale, or sharing of personal information. Depending on the circumstances, those rights may include the right to know, access, correct, delete, and obtain information about categories of personal information and recipients, as well as rights to opt out of the sale or sharing of personal information and to limit certain uses of sensitive personal information.

Charlotte Vibes will not discriminate against a person for exercising a privacy right protected by applicable law. If a California privacy requirement does not apply to Charlotte Vibes because statutory coverage requirements are not met, this section does not create rights beyond those otherwise provided by law.

Children's Privacy

Charlotte Vibes is a general-audience local media and city discovery website and is not directed to children under 13 years of age. We do not knowingly solicit personal information online from children under 13 in circumstances covered by the Children's Online Privacy Protection Act.

If a parent or legal guardian believes that a child under 13 has provided personal information to Charlotte Vibes in a manner that should not have occurred, please contact us so the matter can be reviewed and appropriate action can be taken.

Data Retention

Charlotte Vibes retains personal information for as long as reasonably necessary for the purpose for which it was collected, to operate and secure the website, maintain appropriate business records, respond to communications, manage ongoing relationships, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Different categories of information may be retained for different periods. When information is no longer reasonably needed, we may delete, anonymize, aggregate, or otherwise dispose of it, subject to legitimate backup, archival, security, and legal requirements.

Data Security

Charlotte Vibes uses reasonable administrative, technical, and organizational measures appropriate to the nature of the information and our operations to help protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. We also rely on service providers and technology platforms that maintain their own security controls.

No website, network, storage system, email service, or method of electronic transmission can be guaranteed to be completely secure. For that reason, users should avoid sending sensitive personal, financial, medical, authentication, or government identification information to Charlotte Vibes unless we specifically request it through an appropriate method.

Third-Party Websites and Embedded Content

Charlotte Vibes publishes links to local businesses, venues, restaurants, hotels, ticket providers, attractions, social networks, advertisers, affiliates, and other third-party websites and services. Articles or pages may also include embedded media, maps, videos, social content, booking tools, or other third-party functionality.

When you interact with an independent third party, that party may collect information directly from you or your browser. Charlotte Vibes does not control the privacy practices of independent third parties, and you should review their privacy information when deciding whether to use their services.

Email and Marketing Communications

If Charlotte Vibes offers newsletters, promotional emails, or other marketing communications and you choose to receive them, we may use your contact information to send those communications. Marketing messages will be handled in accordance with applicable law, including available unsubscribe or opt-out requirements.

Opting out of marketing communications does not prevent Charlotte Vibes from sending nonmarketing communications that are reasonably necessary to respond to a request, manage an existing business interaction, provide requested information, or address legal or security matters.

Visitors Outside the United States

Charlotte Vibes is based in Charlotte, North Carolina, United States. If you access the website from another country, information you provide or that is collected through the site may be processed in the United States or in other locations where our service providers operate.

If privacy or data-protection law in your jurisdiction applies to Charlotte Vibes, we will address applicable legal rights and obligations consistent with that law. Depending on the jurisdiction, you may also have the right to contact or lodge a complaint with an appropriate data-protection or privacy authority.

Changes to This Privacy Policy

Charlotte Vibes may update this Privacy Policy when our website, business practices, technologies, services, or legal obligations change. When we update the policy, the revised version will be posted on this page and the "Last Updated" date will be changed.

If a change requires additional notice or consent under applicable law, we will take reasonable steps to provide that notice or obtain that consent as required.

Contact Charlotte Vibes About Privacy

Questions, privacy requests, complaints, or concerns about this Privacy Policy or Charlotte Vibes' handling of personal information may be directed to Reignpoint Media, LLC using the contact information below.