Terms and Conditions

Acceptance of These Terms

Please read these Terms and Conditions before using CharlotteVibes.com. If you do not agree with these terms, you should discontinue use of the website. Your continued access to or use of the website after revised terms become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.

Nothing in these Terms is intended to waive or restrict a right or remedy that cannot legally be waived or restricted. If applicable consumer-protection or other law gives you rights that conflict with a provision of these Terms, those mandatory legal rights will control to the extent required by law.

About Charlotte Vibes

Charlotte Vibes is a local media, discovery, editorial, review, and promotional platform focused primarily on Charlotte, North Carolina and the surrounding area. Content may include local news, restaurants, hotels, attractions, entertainment, sports, events, transportation, neighborhood information, business coverage, city guides, reviews, recommendations, social media content, advertising, sponsored content, and affiliate-supported content.

The website is intended to help readers discover and learn about businesses, events, services, places, and experiences. Charlotte Vibes does not operate most of the businesses, venues, restaurants, hotels, ticketing services, transportation services, attractions, or other third parties discussed or linked to on the website.

Editorial Content and Opinions

Articles, guides, reviews, recommendations, rankings, commentary, social media posts, and other editorial content may include opinions, judgments, observations, and subjective evaluations made by Charlotte Vibes contributors. Opinions reflect the information and experience available at the time the content is created and may change as businesses, services, menus, ownership, management, pricing, conditions, or other circumstances change.

A favorable article, review, recommendation, feature, or social media post should not be interpreted as a guarantee that every person will have the same experience. Likewise, criticism of a business, product, service, venue, event, meal, or experience represents our assessment based on the circumstances relevant to that coverage.

Reviews and Review Requests

Charlotte Vibes accepts review requests from restaurants and other Charlotte-area businesses but is not obligated to accept, visit, review, publish, promote, or respond to every request. Acceptance of a review request does not guarantee favorable coverage, a particular rating, specific language, publication on a particular date, or continued publication.

A business may provide a complimentary meal, product, service, ticket, admission, hosted experience, or other benefit in connection with potential coverage. Providing something of value does not purchase or guarantee a positive opinion. Charlotte Vibes retains editorial discretion over the substance of reviews and will disclose material relationships when appropriate under applicable law and our publishing practices.

Charlotte Vibes does not agree to create false reviews, fake testimonials, or reviews whose positive or negative sentiment is required as a condition of compensation or another benefit. Businesses requesting coverage should not attempt to condition payment, complimentary products, services, or other benefits on the substance of an honest editorial review.

Events and Event Information

Charlotte Vibes may publish event information submitted by organizers, venues, promoters, businesses, teams, community organizations, public sources, or other third parties. Event dates, times, locations, prices, availability, performers, schedules, age restrictions, parking arrangements, ticket requirements, and other details can change after publication.

Event organizers are responsible for the accuracy of information they submit to Charlotte Vibes. Readers should confirm important event details with the organizer, venue, or official ticket provider before traveling, purchasing tickets, or making other plans. Submission of an event does not guarantee publication, promotion, attendance, editorial coverage, or placement.

Third-Party Websites and Transactions

Charlotte Vibes may link to websites and services operated by restaurants, hotels, ticket sellers, booking platforms, reservation services, retailers, transportation providers, advertisers, affiliates, event organizers, social networks, and other independent third parties. These links are provided for convenience, information, attribution, booking, purchasing, or other relevant purposes.

Unless Charlotte Vibes expressly states otherwise, a purchase, reservation, booking, registration, ticket transaction, hotel stay, transportation arrangement, retail purchase, or other transaction completed with a third party is between you and that third party. Their prices, availability, refunds, cancellations, customer service, fulfillment, warranties, terms, and policies apply to the transaction.

Charlotte Vibes is not responsible for the independent acts, omissions, products, services, websites, security practices, transaction processing, fulfillment, or customer service of a third party merely because that third party is mentioned, reviewed, advertised, linked to, or otherwise featured by Charlotte Vibes.

Advertising, Promotions, and Sponsored Content

Charlotte Vibes may enter into advertising, promotional, sponsorship, content-production, business-feature, social media, affiliate, or other commercial relationships. Commercial opportunities are evaluated individually, and Charlotte Vibes is not required to accept an advertiser, sponsor, promotional proposal, or business relationship.

Where content involves a material commercial relationship, Charlotte Vibes intends to identify or disclose that relationship as appropriate to the content and applicable requirements. The existence of a commercial relationship does not give a business the right to require false factual claims or deceptive representations.

Specific advertising, promotional, sponsorship, production, or other commercial work may be governed by a separate proposal, insertion order, invoice, contract, email agreement, or other written terms. If those transaction-specific terms conflict with these general Terms and Conditions, the transaction-specific terms control with respect to that particular commercial relationship.

Affiliate Relationships

Charlotte Vibes may participate in affiliate or referral relationships through which Reignpoint Media, LLC may receive compensation when a reader follows a qualifying link, makes a purchase, completes a booking, or takes another qualifying action. The presence of an affiliate relationship does not change the third party's responsibility for its own products, services, pricing, fulfillment, refunds, or customer service.

Affiliate relationships may change over time, and not every external link is necessarily an affiliate link. Appropriate disclosures may appear near relevant content or elsewhere on the website when required or appropriate.

Content and Materials You Submit

Charlotte Vibes may allow businesses, event organizers, advertisers, readers, public relations representatives, and others to submit descriptions, photographs, videos, logos, graphics, menus, promotional materials, press releases, event information, links, written statements, or other materials.

You retain any ownership rights you already possess in materials you submit. By intentionally submitting materials to Charlotte Vibes for potential publication, promotion, review, reporting, social media use, or another requested purpose, you grant Reignpoint Media, LLC a nonexclusive, worldwide, royalty-free license to reproduce, display, publish, distribute, format, resize, edit for presentation or clarity, and otherwise use those materials to evaluate the submission and carry out the purpose for which they were provided.

This license does not transfer ownership of your materials to Charlotte Vibes. It permits us to use submitted materials in connection with Charlotte Vibes content and related distribution. Published material may remain in archives, backups, syndicated social posts, or other existing distributions even if you later ask that the original submission be withdrawn.

Your Responsibility for Submitted Materials

When you submit material to Charlotte Vibes, you represent that you have the rights, permissions, licenses, or authority reasonably necessary to provide that material for the intended use. You should not submit another person's copyrighted work, trademarked material, private information, likeness, or other protected material unless you have sufficient authority to do so or the use is otherwise legally permitted.

You are responsible for the accuracy of factual information you submit about your business, event, organization, products, services, prices, dates, ownership, location, promotions, and other relevant matters. Charlotte Vibes may edit, decline, remove, fact-check, verify, or request clarification regarding submitted information.

Prohibited Uses

You may not use CharlotteVibes.com in a manner that violates applicable law, interferes with operation of the website, harms another person, compromises security, or improperly exploits Charlotte Vibes content or systems. Prohibited conduct includes, where applicable:

• Attempting to gain unauthorized access to the website, servers, accounts, databases, administrative systems, or other restricted resources.
• Introducing malware, malicious code, automated attacks, spam, scraping designed to impair the website, or other harmful technology.
• Impersonating Charlotte Vibes, Reignpoint Media, LLC, a team member, business, advertiser, or another person.
• Submitting knowingly false, fraudulent, defamatory, deceptive, infringing, unlawful, or materially misleading information.
• Using Charlotte Vibes branding, original content, or website materials in a way that falsely suggests sponsorship, approval, affiliation, or endorsement.
• Attempting to manipulate, fabricate, purchase, or condition reviews or testimonials in a manner prohibited by applicable law.

Intellectual Property

Except for third-party material and content otherwise identified or licensed, the original articles, photographs, graphics, logos, branding, page designs, written copy, videos, databases, and other original materials created for Charlotte Vibes are owned by or licensed to Reignpoint Media, LLC and may be protected by copyright, trademark, and other applicable laws.

You may access Charlotte Vibes for ordinary personal, informational, and lawful use. You may not reproduce, republish, sell, systematically copy, distribute, create unauthorized derivative commercial products from, or otherwise exploit protected Charlotte Vibes material without appropriate permission, except where permitted by law, including applicable fair-use rights.

Names, logos, trademarks, photographs, and other materials belonging to businesses, sports organizations, venues, hotels, restaurants, advertisers, partners, or other third parties remain the property of their respective owners. Their presence on Charlotte Vibes does not necessarily indicate ownership, sponsorship, endorsement, or affiliation.

Copyright and Intellectual Property Concerns

If you believe material appearing on CharlotteVibes.com infringes copyright or another intellectual property right, contact us with enough information to identify the material, the location of the material on the website, the right you believe is affected, your contact information, and an explanation of the concern.

Charlotte Vibes may investigate the request and may remove, disable, correct, replace, or retain material as appropriate based on the information available and applicable law. Submitting a complaint does not guarantee that content will be removed.

Accuracy and Availability

Charlotte Vibes attempts to provide useful and reasonably accurate information, but local information can change quickly. Businesses may close or relocate, menus and prices may change, events may be postponed or canceled, hotel availability may change, transportation schedules may be revised, promotions may expire, and third-party websites may change after our content is published.

We do not guarantee that every article, listing, guide, review, event detail, price, schedule, address, operating hour, link, availability statement, or other piece of information will always be complete, current, or error-free. Readers should verify information that is important to a purchase, trip, reservation, event, or other decision directly with the relevant third party.

No Professional Advice

Charlotte Vibes provides local media, editorial, discovery, entertainment, and general informational content. Content on the website is not intended as legal, medical, financial, tax, investment, insurance, safety, or other regulated professional advice.

You should consult an appropriately qualified professional when your circumstances require professional advice. Reliance on general editorial or informational content from Charlotte Vibes is at your own discretion.

Website Availability

Charlotte Vibes may modify, suspend, remove, restrict, update, or discontinue any portion of the website or its content at any time. We do not guarantee continuous or uninterrupted website availability and may perform maintenance, security updates, technical changes, content revisions, or other work that temporarily affects access.

Charlotte Vibes may also remove or revise previously published content when appropriate for editorial, legal, technical, accuracy, business, or other legitimate reasons.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, CharlotteVibes.com and its content are provided on an "as is" and "as available" basis. Reignpoint Media, LLC does not make warranties regarding uninterrupted availability, error-free operation, completeness, accuracy, reliability, fitness for a particular purpose, or the results of using information obtained through the website.

This provision does not exclude warranties, guarantees, or consumer rights that cannot lawfully be excluded under applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Reignpoint Media, LLC and Charlotte Vibes will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to use of CharlotteVibes.com, reliance on website content, inability to access the website, or interactions or transactions with independent third parties.

This includes, to the extent permitted by law, losses arising from event cancellations, changed schedules, unavailable tickets, changed prices, reservation issues, business closures, third-party products or services, transportation problems, website outages, third-party links, or decisions made in reliance on information that has subsequently changed.

Nothing in these Terms excludes or limits liability where such an exclusion or limitation is prohibited by applicable law. Some jurisdictions do not permit certain limitations of liability, so portions of this section may not apply to every user.

Responsibility for Your Conduct

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, damages, and reasonable costs resulting from your unlawful use of CharlotteVibes.com, your material breach of these Terms, or materials you submit without the necessary rights or authority.

This provision is not intended to require you to indemnify Reignpoint Media, LLC for losses caused by conduct for which such indemnification cannot lawfully be required, including liability that applicable law places directly on Reignpoint Media, LLC.

Separate Business Agreements

Advertising clients, promotional partners, sponsors, contractors, content partners, businesses requesting paid services, and other commercial counterparties may enter into separate agreements with Reignpoint Media, LLC. Those agreements may establish pricing, deliverables, timelines, content rights, cancellation terms, payment obligations, disclosures, and other transaction-specific conditions.

These general website Terms do not replace a separately executed agreement governing a specific commercial relationship. Where a separate written agreement expressly conflicts with these Terms, the separate agreement controls for the matters it specifically governs.

Governing Law and Venue

These Terms and Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where another jurisdiction's mandatory law must apply.

To the extent permitted by applicable law, disputes arising from these Terms or the use of CharlotteVibes.com that cannot be resolved informally will be brought in an appropriate state court located in Mecklenburg County, North Carolina, or an applicable federal court serving Mecklenburg County. Nothing in this provision eliminates a forum or remedy that applicable law gives a consumer and does not permit the parties to waive.

Changes to These Terms

Charlotte Vibes may revise these Terms and Conditions as the website, services, publishing practices, commercial relationships, technology, or applicable law changes. Revised Terms will be posted on this page with an updated revision date.

When applicable law requires additional notice or consent for a particular change, Charlotte Vibes will take reasonable steps to provide that notice or obtain that consent as required.

Severability and Waiver

If a provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law. The affected provision will be interpreted or limited only to the extent reasonably necessary to make it enforceable where permitted.

A failure by Reignpoint Media, LLC to enforce a provision on one occasion does not necessarily waive the right to enforce that provision or another provision later.

Entire Agreement

These Terms and Conditions, together with other policies, disclosures, and any applicable transaction-specific agreement, form the terms governing your use of Charlotte Vibes and relevant interactions with Reignpoint Media, LLC.

If a transaction-specific written agreement applies to a particular business relationship, that agreement may supplement or supersede these general Terms with respect to the matters it specifically addresses.

Contact Charlotte Vibes

Questions about these Terms and Conditions or the operation of Charlotte Vibes may be directed to Reignpoint Media, LLC using the contact information below.